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 Adamant Technical Services Shipping and Returns Policy

Shipping Information
All in-stock items usually ship within 24 - 48 hours. Computer systems require additional 72 hours for assembly and burn-in testing. Shipping charges depend on the destination address, weight and size of the boxes. UPS does not ship on weekends and holidays and these days do not count as part of the delivery time. Overnight shipping is not guaranteed and is based on credit approval and product availability. Sorry, but UPS can not ship to P.O. Boxes. When you have no choice but to use a P.O. Box address, please select US Mail Service. If you need your package delivered on Saturday, please call to alert us. There is a $15.00 extra Saturday delivery charge. For U.S. Mail delivery to APO/FPO adresses, please expect 1-2 weeks of additional delivery time. There will be a service fee charged in the amount of the original shipping charge for any refused shipments or shipments returned undeliverable (because of incorrect shipping information, or if you are unreachable).

Order Tracking
You can track your order status on our site. When your order is shipped, the UPS tracking information is uploaded to our site from the UPS shipping system. The information will be available on the next business day after your order is shipped.

Return Policies
For all end user orders, all open and unopened merchandise can be returned in the first 30 (thirty) days from the invoice date for a full refund (minus shipping). Shipping may be refunded only if you received your order in error. Customers are responsible for making all shipping arrangements back to Adamant Technical Services. All items returned must be in their original packaging, with no missing items, and must be in resaleable condition. Returned items that have suffered physical damage while being shipped back to Adamant Technical Services are not eligible for a refund. No returns will be accepted after 30 days for any type of merchandise. All items sold with special promotional pricing are eligible for in-store credit only. A 15% restocking fee might be applied to certain types of opened merchandise and when returning non defective components with missing manuals, software CD's or original packaging. For complete details of our Return Policy, please refer to the Return Policies section under the Warranty link on the navigation bar and Legal link on the bottom of the page.

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